Shipping & Returns

How long does delivery take? 

• We strive to have your order delivered within 2-5 business days after order confirmation.
• During promotions, sales, product launches, such as Black Friday, please allow for an additional couple days for delivery.

How can I track my order? 

• We use Fastway Couriers as our delivery partner. Upon receipt of a tracking number, you will be able to track via www.fastway.co.za

Do you deliver to P.O. Box's? 

• Fastway Couriers delivers door to door. Therefore, we will need a daytime physical address. Please ensure you provide us with a work or home address.

It's been more than five days and I still haven't received my order. 

• Please email our customer service team at sales@constancebeauty.com and we'll sort this out asap. 

I've received an incorrect item. How do I exchange? 

• Oops! It's seems like we're human after all. Email us within five business days of receipt and we'll swiftly correct this mistake.